The Billing Specialist is responsible for processing customer orders and billing, and entering orders into the system. This includes handling customer service inquiries related to billing, and ensuring that all invoices are correct and on time. The Billing Specialist works closely with the Customer Service Manager to ensure that customers are happy.
Enter new orders into the system
Process payments from customers, including refunds and chargebacks
Handle customer service inquiries related to billing
Ensure that all invoices are correct and on-time - Work with the Customer Service Manager to ensure that customers are happy
Monitor the status of open payments, credits, or disputes
Provide accurate data for reports and other tracking purposes
The Medical Biller and Coder is responsible for the billing and coding of patient medical records. This includes identifying insurance eligibility, decoding insurance claims, obtaining necessary information from patients and physicians, coding the appropriate diagnosis and procedures, and billing the patient's insurance carrier.
Identify eligibility for services based on insurance carrier agreements
Determine coding for services with assistance from physician office staff
Enter information provided by physician or patient into appropriate fields on computer screen
Prepare bills for patients in a manner that reflects the correct codings and charges
Research patient's eligibility for other insurance carriers if necessary
Enter payments received from patients into computer system
Perform administrative tasks such as mailing bills to patients or providers, entering data into billing system, or researching claims status
Maintain a high degree of confidentiality with regard to all records and information assigned to them