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The Unfair Impact of Non-Competes: How Non-Competes Hurt Our Eye Care Industry

Mar 06, 2023

The FTC accepts comments until March 20, 2023, for your stance on noncompetes, whether you are for eliminating non-competes or if you are for non-competes. https://www.regulations.gov/docket/FTC-2023-0007/document (click comment) Non-compete agreements are increasingly becoming the norm in business, but not under reasonable circumstances and what they are meant to do. These agreements' unfair and...

The Importance of Conducting Exit Interviews

Feb 08, 2023

Exit interviews are an essential part of the employee departure process. After all, you should know why your staff is leaving and their experience working at your company. Think of it like a survey for customer satisfaction but with your employees. Your company is only as good as your people. Exit interviews provide valuable insight into why employees are leaving, their overall experience with the organization, and any...

The Dangers of Neglecting Staff Training: The Consequences You Need to Know

Feb 08, 2023

‍One of my biggest strengths as a Licensed Optical Manager is training staff to run a successful practice. It requires patients and patience😄 Training is not a one-time and done practice. It is ongoing, with the most crucial aspect of the training done with your new hire. I will admit it is harder for independent practices to train their staff, so it is imperative to be proactive instead of reactive. When running a successful eye care...

Stay Interviews are Crucial for a Successful, Happy Eye Care Practice

Feb 08, 2023

One aspect I always see in management is that they focus all their time on poor performers, and they forget to think about their top performers. 😥 When I managed practices, I always ensured to keep the employees engaged, and I would focus on my top performers while coaching vertically or horizontally the bottom performers. This method drastically created growth within my stores in a positive manner. Stay interviews are essential for...

The Importance of Training Guides

Feb 08, 2023

So now that you have recruited the perfect candidate, you need to set them up for success! Creating a successful training guide is vital for companies to ensure their employees understand the skills, processes, and procedures they need to succeed, especially when you are in a niche market such as eye care, where certain employees will work under licenses....

Why You Should Offer Work-Life Balance to Your Employees

Jan 05, 2023

Who does not want to have a work-life balance? This is the main reason I became a stay-at-home mom, to have the opportunity to stay with my son. If there were an option where I could have had a work-life balance instead of 45-50 hours a week, I would not have left the workforce. The work-life balance has been gaining traction over the last decade. We often hear candidates looking for more...

Showing Your Team Appreciation

Dec 31, 2022

Retaining employees is a crucial aspect of every successful company. Whether you are a small business owner or a large corporate entity, creating a culture of loyalty and camaraderie within your workforce is critical to the success and happiness of your business and employees. They choose to work for you, and you decide to have them work there. If you are happy with them, show them your gratitude; if not, they will leave....

Effective Listening

Nov 03, 2022

We all know the importance of communication in the workplace. But often, we don’t stop to think about how we can improve our communication skills. One of the most critical aspects of communication is listening. Most of us think that we are good listeners. But the truth is, we could all use a little help regarding effective listening. After all, it’s not just about hearing what the other person...

Roadmap to Candidate Placement

Nov 03, 2022

Oh, the search for that perfect hire. The time and effort to sort through resumes, post your opportunities everywhere, prepare for the stressful interview (for both parties), and hopefully offer time🥳. But now, radio silence. What is going on in this world?!?! People despise giving bad news like rejecting...

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