Blog

Blog Categories

When nailing your phone interviews, there are specific steps you can take to ensure you stand out from the crowd and make a great impression. From being prepared and organized to knowing the right questions to ask and displaying positivity and confidence, there are many vital elements to consider. This essential guide will provide you with all the information you need to ace your phone interviews to have the best chance of landing the job of...
The FTC accepts comments until March 20, 2023, for your stance on noncompetes, whether you are for eliminating non-competes or if you are for non-competes. https://www.regulations.gov/docket/FTC-2023-0007/document (click comment)   Non-compete agreements are increasingly becoming the norm in business, but not under reasonable circumstances and what they are meant to do. These agreements' unfair and...
One of the most challenging issues facing any business is staffing. This is especially true in our industry, where we need trained eye care professionals to help our excellent patients. You can have the best product or service in the world, but if you don’t have the right people to deliver it, then your business will suffer.   So how can you avoid staffing issues in your eye care practice? The answer...
Owning your worth is essential to prove yourself as the best candidate for an eye care job. You are! It begins with knowing your qualifications, experience, and individual strengths. Once you understand how special you are worth, you can communicate it effectively to potential employers and land your dream job.   While having a solid resume is essential for the screening process, showing potential employers what you bring to...
Exit interviews are an essential part of the employee departure process. After all, you should know why your staff is leaving and their experience working at your company. Think of it like a survey for customer satisfaction but with your employees. Your company is only as good as your people.   Exit interviews provide valuable insight into why employees are leaving, their overall experience with the organization, and any...
‍One of my biggest strengths as a Licensed Optical Manager is training staff to run a successful practice. It requires patients and patience😄 Training is not a one-time and done practice. It is ongoing, with the most crucial aspect of the training done with your new hire. I will admit it is harder for independent practices to train their staff, so it is imperative to be proactive instead of reactive. When running a successful eye care...
One aspect I always see in management is that they focus all their time on poor performers, and they forget to think about their top performers. 😥 When I managed practices, I always ensured to keep the employees engaged, and I would focus on my top performers while coaching vertically or horizontally the bottom performers. This method drastically created growth within my stores in a positive manner. Stay interviews are essential for...
  So now that you have recruited the perfect candidate, you need to set them up for success! Creating a successful training guide is vital for companies to ensure their employees understand the skills, processes, and procedures they need to succeed, especially when you are in a niche market such as eye care, where certain employees will work under licenses....
  Who does not want to have a work-life balance? This is the main reason I became a stay-at-home mom, to have the opportunity to stay with my son. If there were an option where I could have had a work-life balance instead of 45-50 hours a week, I would not have left the workforce.   The work-life balance has been gaining traction over the last decade. We often hear candidates looking for more...
Retaining employees is a crucial aspect of every successful company. Whether you are a small business owner or a large corporate entity, creating a culture of loyalty and camaraderie within your workforce is critical to the success and happiness of your business and employees. They choose to work for you, and you decide to have them work there. If you are happy with them, show them your gratitude; if not, they will leave....
The other day, I spoke to an employer who was feeling depressed because he thought that his interview went well but that the candidate did not send him an email saying thanks for his time. He started thinking he was antiquated, so I got thinking, both as a candidate and as an employer, about how each side might feel afterward and how we could work to create a professional rapport.   Of course, saying thank you...
  Some candidates will come in for an interview and do a great job, but you never hear from them again. Others will be a perfect fit for the company culture, but you can't hire them because of their lack of experience. It's frustrating to know that some people want to work with you but don't have the necessary qualifications. Follow these tips to hire top talent and not settle for anyone....